Business communication and presentation skills

Paper Code: 
BCS 111
Credits: 
04
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to –

To acquire knowledge on communication skills and presentation skills and Understanding the need and importance of oral form of communication in today's business world

Course Outcomes (COs):

Course

Learning outcomes

(at course level)

Learning and teaching strategies

Assessment

Strategies

Paper Code

Paper Title

BCS 111

Business communication and presentation skills

CO 1:To know about usage of grammar, vocabulary and communication

CO 2:To understand the essentials of good communication skills effective listening and speaking

CO 3:To provide an understanding of e correspondence and it's importance

CO 4:Understanding the need and importance of oral form of communication in today's business world

CO 5:Develop good and efficient presentation skills

 

 

Approach in teaching:
Interactive Lectures, Discussion, Tutorials, Reading assignments, Interactive White Board, Incorporating technology in teaching
Learning activities for the students:
Self learning assignments, Effective questions

Class test, Semester end examinations, Quiz,  Assignments, Class interaction, Presentation, Case study analysis, Open ended questions, think-pair-share, Socratic seminar

 

12.00
Unit I: 
Essentials Grammar and its usage

                                                                           

  • Grammar and Usage; enriching vocabulary, words- multiple meaning, single word for a group of words, choice of words
  • words frequently miss spelt, punctuations, prefix and suffix, parts of speech, articles;
  • Enriching vocabulary
  • synonyms and antonyms, tenses, idioms and phrases; proverbs, words frequently misspelt, para jumbles
  • sentence correction and rearrangement, foreign words and phrases commonly used; abbreviations and numerals; pronunciation, Latin, French and Roman words used in abbreviated form

 

12.00
Unit II: 
Comprehension and Passages and art of summarizing
12.00
Unit III: 
Business Correspondence

                                                     

  • Introduction; business letters, its essential parts , types, salutations. Positive , negative and persuasive message. Business reports.
  • Inter and Intra departmental Communication
  • Office orders office circulars, memorandum, office notes, MIS

 

12.00
Unit IV: 
E Correspondence

                                                                               

  • Concept of E-Correspondence: Web, Internet; Concept of e-mail- History of E-mail, Features; Electronic Mail System- optimizing personal e-mail use, proper E-mail Correspondence, E-Mail Etiquette; Advantages and Disadvantages of E-mail; Intranet- Benefits of Intranet, Purpose of Intranet.
  • Business Communication
  • Concept of communication, meaning, significance, principles and process, means. Communication networks, commonly used medium of digital communication, e mail, sms, voice mail, video conferencing etc.
  • Listening skills, purpose, steps to effective listening and ways to overcome barriers, Ways to effective communication and ways to overcome its barriers.
  • Questions based on audio clips: Monologue, Dialogue, Grammar test, vocabulary test.

 

12.00
Unit V: 
Oral communication Skills
  • Answer a question
  • Speak  on given topic
  • Explain the given term

 

References: 

•      Study Material Published by ICSI

  • Scanner-Arun Kumar(ShuchitaPrakashans(P) Ltd)
Academic Year: 
2020-2021
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