BUSINESS COMMUNICATION AND PRESENTATION SKILLS

• Essentials Grammar and its usage

         -Noun, Pronouns, Verbs, Adjectives, Adverbs, Prepositions, Conjunctions, Interjection, Voice, Articles, Tenses, Prefix and Suffix, Punctuations etc.;

• Enriching vocabulary

Choice of words, Synonyms and Antonyms

• Others

Common errors in English  Words with multiple meaning,  One word substitution,  Words frequently mis-spelt,  Homophones,  Idioms and phrases,  Proverbs,  Abbreviations,  Para jumbles,  Sentence completion,  Sentence arrangement,  Sentence correction,  Foreign words and phrases commonly used

Comprehension and Passages and art of summarizing            

• Business Correspondence

Business Letters- Its Essentials, Parts, Types, Salutations  Positive Messages, Negative Messages and Persuasive Messages

• Inter and Intra departmental Communication

Business Reports, Inter and Intradepartmental Communication- Office, Orders, Office Circulars, Memorandum, Office Notes, Management Information System (MIS)

• E Correspondence
• Concept of Web, Internet and E correspondence  Intranet- Benefit and Purpose·  Email- Features, Procedure to Write a Formal Email, Email Etiquettes  Essential Elements of Email- Subject line, Formal Greeting, Target Audience (Reader), Clarity and Conciseness, Formal Closing, Proof reading, Feedback  Advantages and Disadvantages of Email

• Business Communication

Concept of Communication, Meaning and Significance of Good Communication Business Communication- Principles and Process Means of Communication- Written, Oral, Visual, Audiovisual Choice of Modes of Communication

Communication Networks- Vertical, Circuit, Chain, Wheel, Star Commonly used Mediums of Digital Communication- Email, SMS, Voice mail, Multimedia, Teleconferencing, Mobile Phone Conversation, Video Conferencing etc.  Listening Skills-Types, Purpose, Steps to Effective Listening, Barriers to Effective Listening and Ways to overcome the Barriers Barriers to Effective Communication and Ways to overcome the Barriers                                                              

• Listening Skills
• Written Communication Skills
• Oral communication Skills