Business communication and presentation skills

Paper Code: 
BCS 111
Credits: 
04
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to –

To acquire knowledge on communication skills and presentation skills and Understanding the need and importance of oral form of communication in today's business world.

Course

Learning outcomes

(at course level)

Learning and teaching strategies

Assessment

Strategies

Paper Code

Paper Title

BCS 111

Business communication and presentation skills

CO 1:To adapt usage of grammar, vocabulary and communication

CO 2:To correlate the essentials of good communication skills effective listening and speaking

CO 3:To provide an understanding of e correspondence and it's importance

CO 4:Deconstructing the need and importance of oral form of communication in today's business world

CO 5:Validating good and efficient presentation skills

Approach in teaching:
Interactive Lectures, Discussion, Tutorials, Reading assignments, Interactive White Board, Incorporating technology in teaching
Learning activities for the students:
Self learning assignments, Effective questions

Class test, Semester end examinations, Quiz,  Assignments, Class interaction, Presentation, Case study analysis, Open ended questions, think-pair-share, Socratic seminar

 

12.00
Unit I: 
Essentials Grammar and its usage
  • Grammar and Usage; enriching vocabulary, words- multiple meaning, single word for a group of words, choice of words, words frequently miss spelt, punctuations, prefix and suffix, parts of speech, articles;

    • Enriching vocabulary

    synonyms and antonyms, tenses, idioms and phrases; proverbs, words frequently misspelt, para jumbles, sentence correction and rearrangement, foreign words and phrases commonly used; abbreviations and numerals; pronunciation, Latin, French and Roman words used in abbreviated form

12.00
Unit II: 
Comprehension and Passages and art of summarizing
12.00
Unit III: 
Business Correspondence

 

Introduction; business letters, its essential parts , types, salutations. Positive , negative and persuasive message. Business reports.

 

  • Inter and Intra departmental Communication

Office orders office circulars, memorandum, office notes, MIS

12.00
Unit IV: 
E Correspondence
  • Concept of E-Correspondence: Web, Internet; Concept of e-mail- History of E-mail, Features; Electronic Mail System- optimizing personal e-mail use, proper E-mail Correspondence, E-Mail Etiquette; Advantages and Disadvantages of E-mail; Intranet- Benefits of Intranet, Purpose of Intranet.

    • Business Communication

    Concept of communication, meaning, significance, principles and process, means. Communication networks, commonly used medium of digital communication, e mail, sms, voice mail, video conferencing etc.

    Listening skills, purpose, steps to effective listening and ways to overcome barriers, Ways to effective communication and ways to overcome its barriers.

    Questions based on audio clips: Monologue, Dialogue, Grammar test, vocabulary test.

12.00
Unit V: 
Oral communication Skills
  • Answer a question

    Speak  on given topic

Essential Readings: 

• Study Material Published by ICSI • Scanner-Arun Kumar(ShuchitaPrakashans(P) Ltd)

Academic Year: