• Grammar and Usage; enriching vocabulary, words- multiple meaning, single word for a group of words, choice of words, words frequently miss spelt, punctuations, prefix and suffix, parts of speech, articles;

  • Enriching vocabulary

  synonyms and antonyms, tenses, idioms and phrases; proverbs, words frequently misspelt, para jumbles, sentence correction and rearrangement, foreign words and phrases commonly used; abbreviations and numerals; pronunciation, Latin, French and Roman words used in abbreviated form

Introduction; business letters, its essential parts , types, salutations. Positive , negative and persuasive message. Business reports.

• Inter and Intra departmental Communication

Office orders office circulars, memorandum, office notes, MIS

• Concept of E-Correspondence: Web, Internet; Concept of e-mail- History of E-mail, Features; Electronic Mail System- optimizing personal e-mail use, proper E-mail Correspondence, E-Mail Etiquette; Advantages and Disadvantages of E-mail; Intranet- Benefits of Intranet, Purpose of Intranet.

  • Business Communication

  Concept of communication, meaning, significance, principles and process, means. Communication networks, commonly used medium of digital communication, e mail, sms, voice mail, video conferencing etc.

  Listening skills, purpose, steps to effective listening and ways to overcome barriers, Ways to effective communication and ways to overcome its barriers.

  Questions based on audio clips: Monologue, Dialogue, Grammar test, vocabulary test.

• Answer a question

  Speak  on given topic