Communication is the key to successful business. It leads one to negotiate effectively and strike the right deal for the organization. This course provides insight into the technical and structural aspect of communication in business.
Business Communication concepts, models and process, principles, 7C’s of effective communication
Forms and types of communication, barriers to communication
Various types of Communication media: Face to face, modern audio-visual medias etc.
Applied business communication: Interviews, Group discussion, Seminar, Presentation, Public speaking. Business Letter writing: Format, layout, types
Business Report writing, format, layout
Pal, Rajendra, Korlahalli, J. S., Essentials of Business Communication, S.Chand, New Delhi
Kaul, Asha, Effective Business Communication, Prentice Hall of India, New Delhi
Dulek, Ronald E. and Fielder, John S., Principles of Business Communication, Macmilan Publishing Company, London.
Mathew, M. J., Business Communication, RBSA Publishers, Jaipur
Lesikar, Raymond Vincent, Business Communication: Theory and Application, Richard D. Irwin, I